Privacy Policy
Rohi Support Program is committed to protecting your personal information and being transparent about how we use it.
Last updated: 9 August 2026
1. Who we are
Rohi Support Program ("RSP", "we", "us", or "our") is a registered non-profit organization based in Bahawalpur, Punjab, Pakistan. Our registered office is at Goth Mehrab, Mari Muhammad, Bahawalpur Saddar, Bahawalpur, Punjab, Pakistan.
Registration: Voluntary Social Welfare Agencies (Registration and Control) Ordinance, 1961 — Reg. No. SDO.SW.WD&BM(BD)2009-122 · NTN D606418-7.
2. Information we collect
We may collect the following types of information:
- Contact information — name, email address, phone number, and mailing address when you subscribe, donate, volunteer, or contact us.
- Donation information — payment details are processed by our secure payment providers; we do not store complete card numbers on our servers.
- Volunteer and beneficiary information — skills, availability, and program eligibility data needed to match you with opportunities.
- Technical information — IP address, browser type, device information, and cookies used to improve website performance and security.
3. How we use your information
We use your information to:
- Process donations and send receipts.
- Respond to inquiries and provide program updates.
- Coordinate volunteer activities and field programs.
- Comply with legal and regulatory obligations, including charity reporting.
- Improve our website, security, and user experience.
4. Sharing and disclosure
We do not sell, rent, or trade personal information. We may share information only with:
- Service providers who help us operate the website, process payments, or send emails.
- Regulators or law enforcement when required by applicable law.
- Partner NGOs with your explicit consent for program coordination.
5. Data security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within applicable timeframes under Pakistani law.
7. Cookies
Our website uses cookies and similar technologies to remember language preferences and analyze traffic. You can disable cookies through your browser settings.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us: